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3044 S. Military Trail
Suite D
Lake Worth, FL 33463 |
CONNECTION is a shared ride, door to door, paratransit
service that provides transportation for residents and visitors in Palm
Beach County under the following programs:
CONNECTION travels in Palm
Beach County from Jupiter to Boca Raton and from Palm Beach to South Bay.
The Americans with
Disabilities Act (ADA) core service area covers the following: East of the Florida Turnpike in Palm Beach County from the South
County Line to Donald Ross Road. ADA Service continues to the 3/4 mile buffer around fixed routes located outside the ADA core
service area.
CONNECTION schedules all trips, prepares vehicle manifests, handles customer concerns & commendations, determines eligibility and monitors the performance of the Transportation Providers.
CONNECTION Service Highlight
Service operates seven days a week
Average of 4,025 scheduled passenger trips each weekday
55% of our riders are Senior Citizens
Trips are provided by local Transportation Providers
Approximately 190 routes perday / 2,069 hours of service per day
Approximately 25,000 miles of service a day.
Trip reservations are taken from Monday through Saturday from 7:00
a.m. to 5:00 p.m. and Sunday from 8:00 a.m. to 5:00 p.m.
Call Center Hours are Monday through Friday 5:00 a.m. to 10:00 p.m., Saturday 6:00 a.m. to 10:00 p.m. and Sunday 8:00 a.m. to 6:00 p.m.
Riders can reserve a trip up to five days before they wish to travel.
Next day trip reservations must be made by 5:00 p.m., the day before they wish
to travel.
Drivers will meet the rider at the ground floor entrance or front
door of any private residence or public building.
Fares must be paid with exact change or a pre-purchased CONNECTION "Ticket
to Ride". The fare is $3.00 per one-way trip. Drivers are prohibited
from making change.
CONNECTION offers TD riders the option to take advantage
of the Palm Tran fixed route bus service through our our bus pass program.
CONNECTION ADA eligible riders can ride the Palm Tran
fixed route bus route for 75 cents by showing their ADA identification card.
CONNECTION Program Updates are available by calling the
Paratransit Community Outreach Line recording at
(561) 841-4300 or (561)
274-1475 in South County.
For questions, to request a copy of our Rider's Handbook, to obtain an application for transportation, or to book a trip, please call
(561) 649-9838 or [toll-free] 1-877-870-9849.
Revised: 10-01-08
Last updated : 11/06/2008
Meetings
