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Departmental Applications
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Agriculture
Airport
Board of County Commissioners
- Board Directives Tracking System
This is used to track directives assigned to staff by the BCC.
- Boards and Members
Create/maintain Board & member listing.
- Meeting Schedule
This application is used to schedule and track the meetings managed by County Administration.
Children Services Council
- CRIMS (Community Resource Information Management System)
Combines aggregated School, Health and Census data to community service and health care professionals to support community focused projects and grant applications.
Clerk & Comptroller
- Advantage (AMS)
This is PBC's enterprise-wide Financial System. It performs standard accounting management, i.e. procurement management, inventory management, accounts payable, accounts receivable and general ledger.
- Civil Criminal Evidence
Tracks storage of Evidence
- Clerk's Survey
- Financial Special Assessment (FSA)
This accounting application provides the Finance Department a means to obtain payment due to PBC from constituents that benefit from special projects conducted on their behalf by the Engineering and Water Utilities Departments.
- Finance receipting and FSA update
Register for cash and checks accepted for special assesments
- Fine and Forfeiture
- HRMS
This is PBC's enterprise-wide Human Resources Payroll application which is utilized for the BCC and Palm Tran payroll processing.
- Jury IVR
The IVR system allow for people to verify when they need to report for jury duty.
- Jury System
System used by the Clerk and Comptroller's Office to summon and schedule jurors for juried trials, create requested jury pools and interacts with the Clerk's financial system to process juror payments.
- LGFS
Enterprise-wide finance system replaced by Advantage.
- Mail Room
- Remedy
Problem, Change, and Asset tracking application suite.
- TimeServer
This is PBC's enterprise-wide Time Entry application utilized for inputting time entry information (vacation, overtime, sick, etc.) for employees for each pay cycle, This time-entry information is interfaced to the HRMS application for payroll check generation.
- Value Adjustment Board (VAB)
This application provides the Minutes Department a means to process the petitions of PBC constituents to the Property Appraiser regarding their property tax values. The application records all activities relating to the processing of these petitions.
- Judicial Information Systems
This application the enterprise wide court system managing civil, juvenile, jury, traffic and criminal system.
Community Services
- Agenda Tracking
Agenda item management for submittals to BCC meetings.
- Census
keeps track of Comm district census data
- Department wide client information
Report from all divisions showing shared services.
- DOSS client server app
Senior Services Case management system
- DOSS Field Support
Senior Services Case management system.
- EDI Billing
Transmit electronic billing records to state for reimbursement.
- FAA
Financially Assisted Agencies services tracking.
- Farmworker
Florida Dept of Education system to assist Farmworkers.
- Human Services client server app
Human Services case managements system.
- Human Services Field Support
Human Services case managements system.
- LIHEAP / CSBG
Community Action Low Income Home Energy Program and Community Services Block Grant.
- Summer Camp
Community Action Summer Camp Scholarship program.
- Web Star Reports
Senior Services case management reports.
Co-op Ext Services
- Mounts Botanical Gardens mapping
Explore Mounts Botanical garden through a map interface on the internet.
Consumer Affairs
- CATS
Consumer Affairs Tracking System for tracking complaints and licensing information for towing companies, vehicle for hire and moving companies. This application is also being use by the Office of Equal Opportunity.
- Commodities Survery
This is used by Consumer Affairs to track price gouging after a hurricane.
- Website
Public can access information on moving companies, taxi companies and towing companies.
County Attorney
- Legal Assistant
- Legal Time and Billing
Court Administration
- Court Administration
- Court Calendar
- Juvenile Restitution
Tracks juvenile restitution cases
- Juvenile Supervision
Tracks juvenile supervision
- Mediation
Mediator scheduling and billing
Criminal Justice Commission
- LEX (Law Enforcement Exchange)
Dept of Health
- ChildCare
Internet application to locate Child Care facilities by property address or property owner name.
Economic Development Office
- Contracts Register
Keeps track of Contracts managed by Economic Development Office
Employee Relations
Environmental Resources Management (ERM)
- Contracts Register
- Coastal
Internet web map application for coastal information. Search by nearshore and offshore reefs or control monuments and show their locations along the shoreline of Palm Beach County.
- EASI (Ground Water Contaminant Assessment)
Ground Water Contaminant Assessment mapping system.
- EEDB GIS (Environmental Enterprise Database)
Maintains business and spatial data (under development)
- Environmental Enterprise Database (EEDB)
Used to maintain an accurace databse of current and prior contracts relating to environmential work let to vendors throughout the County.
- SeaTurtle Maps
- Sea Turtle Tracking
This application is used by ERM and permit holders to track the sea turtle nests. This app will eventually be used state wide.
- TABS
Time accounting and billing. Department Wide web based application that is used for tabulating species survey data, monitoring environamential areas, generating water quality reports and managing Departmental administrative functions.
Engineering
- Abandonment
- Action
- Action Center
- CCTI Roads
Internet web application to show data associated to the County's five year road plan. Search projects by name to see where potential road closures will be within Palm Beach County.
- Cost Allocation
Accounts for labor and materials costs for roadwork
- Crash Data System
- e-Permits
Web and Client Server based application used by County businesses who need to apply for Roadway modification permits. The applications and associated support plans and documents are electronically routed thru Engineering for evaluation and approval.
- Fees Considered
Calculates permitting fees
- Micro
- MSTU 4 Public
Displays Municipal Service Taxing Units road improvement projects for the public.
- Pavement Marking
Pavement marking inventory.
- Permits
- Personnel
Tracks contractor personnel hours.
- Pics
- Pink Blue Slip
- Project Tracking
Tracks land development permits.
- Road Closures
- Traffic Projection System
Facilities Development & Operations
- Art League
Registers county artists.
- FDO Helpdesk
Helpdesk application for FDO.
- Gas
Track gas volume and type
- Maximo
Vendor application used for processing work orders.
- PREMCore
Tracks county owned real estate. Contains information about the acquisition and disposition of County-owned
property as well as leases that are managed by Facilities Development & Operation.
- Shooting Range
This application was written for the Palm Beach County Sheriff's Office. I registers shooters of long rifles and
records range participation and use fees .
Financial Management & Budget
- BRASS
This is PBC's Budget Reporting and Analysis Support application utilized for budget formulation and budget reporting activities and interfaces with the LGFS/AMS application.
- Collection
- Contract Management
- Contracts Register
- FABS
This application is utilized by OFMB to maintain PBC's surplus inventory for the Thrift Store. The application provides the capability to accept and award bids on designated items. The application also provides point of sale capability and generates inv
- Fixed Assets/ Inventory
- Thrift-e-Bid Application
Thrift-e-Bid (TEB) is an Internet auction program for the sale of surplus government assets. It has been designed for use by city, county, and state governments across the United States, as well as public school districts, pubic colleges and universities, and special purpose public authorities. It is a program intended to make the technology of Internet bidding available to government agencies across the entire US. The TEB program has the potential to enable government agencies to conveniently dispose of surpuls items and receive the best possible return on those assets.
Fire Rescue
- CAD to PMSL
The application reads data being broadcast by CAD system on TCP port of FIRECOM2 and inserts that into Oracle database used for reporting.
- CATS
Case management system for the Community Assistance Team.
- Critical Minutes
This program is used by Fire Rescue for training paramedics. Tests are created each month based on a Channel 20 based training video. The users take the test online.
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- Fire
- Fire Passport
- Fire Setters
This application tracks juvenile firesetters throughout Palm Beach County. We are planning to enhance the current application to include any other county/agency in Florida. Jacksonville wants to be included.
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- HR System (Client Server)
This is a staffing and payroll application used by the District Chiefs in each battalion. They complete all staffing functions such as OT, moving people to equalize stations, and leave request approval.
- HR System (Web)
This is a web application for all FR staff on shift. They can fill out leave request, put in for step-up pay, and see their calendar.
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- Hydrant Nav
Intranet web application to track various fire rescue water sources including fire hydrants or lake water sources. Provides edit functions to manage hydrant flow and condition information.
- Live Scanner
This application takes active data from FR's CAD system on calls and displays it. Because of HIPPA concerns, this application has been removed from the public and now is only accessed by FR.
Housing & Community Development
Human Resources
- Applicant Tracking
- EIS
This is the Employee information and self services application. This Applicaton is tightly coupled with the HRIS application
- Employee Maintenance
- HRIS
The main application for HR and Payroll to track all employee and Huma Resources information
- Online Job Posting and Application for BCC Employment
Internal Auditor
- Internal Audit
This application tracks time spent by auditors on a particular project.
Information Systems Services (ISS)
- Admin Reports
Reporting system of CSR and PRM information.
- ADP
- CSR
- Customer Labels
- ECS
Inventory tracking system for the ISS Enterprise Center Operations
- FAQ Frequently Asked Questions
- Financial Contract Management (FCM)
Financial Contract Management tracks ISS hardware / software contracts and notifies the financial group when a contract is about to expire.
- Fixed Assets
- Jury File Extract
Download jury information by day.
- PRM
- PTS
- Remedy
Help, Asset & Change Management
- Requisition Log
Support requisition processing
- Videoman Video Conference Tracking
Medical Examiner
- Medical Examiner
Tracking system for autopsies. Records all details of death, scene and autopsy pictures and investigative and autopsy reports.
Office of Equal Opportunity
- CATS
Consumer Affairs Tracking System for tracking complaints and licensing information for towing companies, vehicle for hire and moving companies. This application is also being use by the Office of Equal Opportunity.
Office of Small Business Assistance
- Certified Vendor Directory
This is a database of certified small business vendors maintained by OSBA.
- Small Business Tracking
This application tracks the payments made to certified small businesses.
- Vendor Certification - Admin
This program is used by OSBA to certify and track small businesses.
Parks and Recreation
- Contract Payroll
- Fixed Assets
- Golf Course Labels
- Inventory Tracking
- League
- League Standings
- Parks Monthly Reporting
This program allows the various facilities and programs to enter their monthly statistics.
- Parks Nav
Planning, Zoning & Building
- ezInfo
ezInfo is a module within the ePZB system that was primarily designed to assist the public with questions related to DRO Comments and proposed Conditions for either the Zoning Commission or Board of County Commissioners. It also encompasses additional features like the PCN Wizard, FAQs and the Plant Information Database. As more information becomes available in ePZB, staff will be adding additional categories for the user to search relevant information pertaining to PZB.
- Enterprise Addressing System
Addressing is a module within the ePZB system. It automates the addressing functions of PZB, including Street Name Reservation, Creating and Editing Addresses, Viewing of Plats and the download of parcel information from the Property Appraiser system. It was designed to be used by municipalites as well.
- ePZB - GIS Addressing
Provides map interface for Epzb intranet application. Allows users to select locations to populate various jurisdictional data elements like zipcode, taz or municiaplity to the Epzb intake forms.
- ePZB Internet (Online Planning and Zoning Application Submittal)
ePZB Internet provides for the online submittal of Planning and Zoning applications via the internet. Application information is entered and electronic documents may be submitted. These documents are subjected to virus scans and may be digitally signed. Online payments may be made after the application is accepted by PZB staff.
- ePZB Internet (Ezinfo, Unified Land Development Code (ULDC), Technical Manual)
- ePZB - Applications
Applications is a module within the ePZB system. It automates the functions of Planning and Zoning including entering and processing applications for Board of Adjustments, Development Review Officer, Public Hearing, Concurrency and their supporting processes. Additionally, the system provides access from external agencies to enter Comment and Conditions of approval.
- ePZB - Accounting
Accounting is a module within the ePZB system. It automates the financial functions, including payment collections, reconciliation, payment adjustments, refunds, and dishonored payments.
- ePZB - Building
Building is a module within the ePZB system. It automates the functions of Building including Building Permits (applications, tracking and issuance), Building Plan Review, Master Plans, Impact Fees, Inspections, Hearings and their supporting processes.
- ePZB - Contractors
Contractors Certification is a module within the ePZB system. It automates the functions of Contractors Certification including Applications for Licensing, Complaints, Investigations and their supporting processes.
- ePZB - Code Enforcement
Code Enforcement is a module within the ePZB system. It automates the functions of Code Enforcement including Complaints, Abandoned Vehicles, Occupational Licenses, Investigations, Hearings, Fines, Liens, and their supporting processes.
- Contractor Licensing
- Contractor Open Plan Reviews and Permits
This is a legacy web application of PZB that will be replaced by analagous functions in ePZB. It provides the public with information on open plan reviews and permits by a particular contractor.
- ePZB - Map
Provides map interface for the Epzb EZInfo web interface. This application is used for both Intra and internet applications.
- ePZB - Technical Manual
Technical Manual is a module within the ePZB system. It is an integrated web-enabled Document Management System that will host the voluminous user maintained Technical Manual It includes profiling and metadata capture for faster and more accurate searches. It simplifies internal and external sharing of data and facilitates integration or interfacing with external agencies.
- IVR
The IVR system allows contractors to schedule inspection requests by phone.
- Mobile Hwy
The Mobile Hwy system allows building inspectors to result, schedule and query inspections in the field.
- Permit Status and Inspection History
This is a legacy web application of PZB that will be replaced by analagous functions in ePZB. It provides the public with information on permit status and building inspections history.
- Plan Review Status
This is a legacy web application of PZB that will be replaced by analagous functions in ePZB. It provides the publlic with information on the status of plan reviews.
- PZB Zoning Wizard
Zoning Wizard is a module within the ePZB system. It provides zoning information for specific properties.
- Unified Land Development Code (ULDC) PDF
ULDC is a module within the ePZB system. It is an integrated web-enabled Document Management System that will host the voluminous user maintained ULDC manual. It includes profiling and metadata capture for faster and more accurate searches. It simplifies internal and external sharing of data and facilitates integration or interfacing with external agencies.
Property Appraiser
- Certification
- On-line Homestead Exemption Application
- Property Appraiser Banner
Vendor application consisting of 5 modules: Accounts Receivable, Banner General, Banner Position Control, Banner Finance and Banner Payroll
- PAPA
The Property Appraisers Public Access site. Displays property information supplied by tjr PA's office
- PAPAGIS
Internet web Property mapping system, integrates maps with the property appraisers business data. Allows the user to map sales, homestead or land use information associated to property.
- Tax Calculator
Public Affairs
- District Locator
- District Locator
Internet web application allows users to search by address or owner name to determine the Commission district and municipality they live in.
- Election Tracking
- Events Calendar
Track events monitored by Public Information throughout the county
- Merchandise Management
This application is for Public affairs to track the assignment and/or selling of county merchandise to individuals, County Agencies, and Commissioners
- Merchandising System (PIMS)
Track the disbursement of brochures and publications by Public Affairs to other agencies and sites throughout the county
- Mailing Labels
Allows for the creation of data for mailing labels.
- Paid Lobbyist Registration (PLR)
Allows for the tracking of Paid Lobbyist registering with Palm Beach County
- Point of Sale
Public Defender
- JIS (Justice Information System)
Public Safety
- BIR (Business Information Report)
Public can access a report on a business from the Consumer Affairs database showing any complaints or violations issued.
- Consumer Complaints
This is an online e-dispute form available on CA's website. A person can submit a complaint on a business.
- Department Highway Safety
- DMaC
This is the event tracking application that is to be used during an EOC activation. It also will track information on hospitals, shelters and county facilities.
- EM Access
This is just a logon screen which allows Emergency Management users to sigin and get access to HTML documents.
- EMS Hospital (Admin)
This is a admin program for hospital and Baker Act Facilities to place their facility on diversion. Also they maintain the users and rights of users at their facility.
- EMS Hospital Status page
This is an internet page that displays the current status of hospitals and Baker Act Facilities.
- Emergency Management 911
- EOC Hurricane
This is a needs assessment program to be used after a hurricane. It tracks requests for items and
allows vendors form other areas to respond to the requests.
- Flood Awareness
This is a web site with a link to a GIS progam indicating the flood zones.
- HelpDesk System (Admin)
This is a help desk problem tracking application.
- Justice Services
The system is integrated with the PBSO IMACS booking system. An automated job runs twice a day (0600 and 0800 hrs) and downloads the PBSO IMACS booking and interview sheets. It is their job to interview arrested clients before they go to first appearance
Once they are assigned to Supervised OR, counselors monitor their activity by weekly reporting meetings and monitoring the assigned court ordered behavior conditions.
Elder Justice deals with clients, sixty years or older, that are either arrested or issued a notice to appear or a traffic violation. They interview the client and appear with them during first appearance and monitor any further court appearances. Drug Court deals with clients arrested on a drug charge, referred by a court agency or transferred in from other circuits. This office works with the State Attorney and the Public Defender. If they are accepted into the program, they are assigned a treatment phase. A treatment phase involves regularly scheduled drug court appearances, scheduled therapy sessions, scheduled drug testing and the attendance of AA/NA meetings. Based on the type of charges and the clients history the phases vary in severity. This program lasts a minimum of one year and if the client
successfully completes the program and graduates, their drug criminal record may be expunged.
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- PAWS Internet
This is a web site where the public can search for a lost pet, It displays all similar pets found in a five mile radius. The program uses GIS information.
- PBC 911
Maps roads and incident information.
- Psych
- SAMS (Surge Area Mapping System)
Evacuation planning tool for the public to determine whether they live in an evacuation area and provides information about evacuation procedures.
- Small Business Disaster Plan
This is a decision tree small business disaster plan that a business can use to develop a disaster plan for themselves.
- Victim Services
This program allows advocates to enter cases in over the internet when interviewing clients in hospitals.
- Victim Services
System tracking clients/victims and services provided to them.
- Youth Affairs
System tracking clients/children and services provided to them.
Purchasing
- CertifiTrac Insurance Tracking
Vendor software that provides PBC Agencies the ability to scan Vendors insurance certificates, analyze and monitor for compliance
Risk Management
- Compliance Suite
- DRIVARS
- Emergency Evacuation
- Employee Assistance
- Loss
- Open Enrollment
- Resp
- RIMS
Department wide application that automates clinic appointments, calculates Workers Compensation costs and provides them to the State. Also tracks employee insurance elections and driver accident history. The application will be expanded in the future to include Loss Control and Property insurance fuctionality.
School Board
Tax Collector
- Banner Finance - Tax Collector
Vendor application consisting of 5 modules: Accounts Receivable, Banner General, Banner Position Control, Banner Finance and Banner Payroll
- Business Tax Receipt
- Centrally Accessed System
- Correspondence
- Legal Tax Actions
- Motor Vehicle and Vessel Renewals
Generate the renewal forms for motor vehicles and vessel registrants.
- Occupational Licenses
Application being used by the Tax Collector to collect and disburse occupational licenses.
- Payment Module
Interfaces to the cashier for windows payment processing application.
- Public Access
Public access to property data supplied by the tax collector.
- Real Eastate Property Tax System
- Tangible Property Tax System
Property tax application being used by the Tax Collector to collect and disburse property and tangible tax..
- Tourist Development (TDTS)
Tracks the collection and disbursement of tourist taxes for Palm Beach County.
Water Utilities Department
- Capital Improvements Projects (CIP)
The Capital Improvement Project (CIP) application will allow Water Utilities to track its capital improvement projects that are created to manage the construction of the Utility's infrastructure. Phase 2 is targeted specifically to manage the Contracts and Projects that are created under 3-year Master Contracts.
- Communication Tracking System (COM)
- Customer Information System (CIS)
CIS manages the monthly billing for water and wastewater service supplied by WUD. It has facilities for managing all of the processes required for installation and maintenance of service locations including work orders and service fees. CIS is the central repository for customer and account information such as mailing addresses and contact information.
- Customer Relationship Management (CRM)
The CRM system which is currently under development will be used by an enhanced Water Utilities Call Center. It will allow customer service representatives to record contact information and assist in determining the resolution path by assigning a code for each call that comes into the center. Such calls may be handled through CIS for Account Related issues or Service Orders or through Maximo for Service Request and Work Orders. The CRM system will interface with both Maximo and CIS systems to track and display all information for a given incident, service location or a customer contact. The CRM system is the proposed solution to replace COM. This new system should be capable of taking all customer complaints and route them to either CIS or Maximo based on the service type and will primarily be used as a Customer Relationship Management system.
- Development Tracking System (DTS)
DTS helps WUD manage the development of new service locations in the Department's service area. It tracks Standard Developer Agreements and associated Plans until meters actually get released and placed in service. At that point, DTS creates the new accounts in CIS for monthly service billing.
- Lift Station Status
- Maximo
Vendor application used for processing work orders.
- Online Bill Presentation and Payment (eCIS)
Web-Based Application that allows customers to view their water bills on-line and pay them using Electronic Funds Transfer from bank accounts. Also allows viewing of account history and customer maintenance of account information.
- Pipeline Information
- Special Assessments System (SAS)
SAS aids in the management of the Special Assessments process that creates and approves assessment projects.
- SAS) - GIS
(Intranet application used by Water Utilities and Engineering departments to track special assessment projects.
- WUD Viewer
Intranet web mapping application for Water Utilities department. Displays water, sewer and reclaimed water infrastruture components. Provides access to infrastructure database information and map printing functions.
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Information Systems Services (ISS)
301 N Olive Ave, 8th floor
West Palm Beach, FL
Phone: 561-355-2823
Submit Feedback to ISS
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